1931 Hwy 471 N Brandon, MS 39047 601-825-9051
380 Distribution Drive Madison, MS 39110 601-499-0173

Customer Testimonials for CIA Autoplex

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The Pitts Family - 2015 BMW X5

a day ago-
Cliff and his team at CIA are the best. My wife and I looked for a BMW X5 all over the southeast for 3 months only to figure out the best value vehicle was right here in the Jackson Metro. I love the car buying and haggling sales model. Most people don’t and that’s what you get at CIA. Quality vehicles with exceptional value. Terry and Josh treated my wife great with no pressure at all. Can’t wait for the Madison location to open.

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Kelli Reaves - 2015 Infiniti QX60

Searching within a 200-mile radius, CIA has the BEST prices on high quality vehicles. They take very good care of their cars so customers are pleased. Customer service (thanks Josh) is friendly, honest, helpful and fun. Quick, reliable, easy car buying experience.

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Kristian Daugherty - 2012 Ford F150 Lariat

Kristian Daugherty

a day ago-
Very professional, knowledgeable, and fairly priced! Would highly recommend!

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Cosslen Latham - 2015 Lexus IS250

Cosslen Latham  recommends CIA Autoplex.
12 hrs

Josh was my salesman and he made it the best car purchasing experience I've ever had. I first talked to him over the phone when I spotted the car I fell in love with. He gave me all the information I needed. I told him I would be coming for it on that Friday. But the time I made it there everything was in place. It literally took me no more than 30 mins to buy a car thanks to Josh... Unfortunately, it was some kind of spots in the paint of the car so since I was from out of town he gave me an "I owe you" and took care of everything... I would definitely buy from CIA Autoplex again.

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April Davidson - 2015 Acura TLX

If you are looking for a quality used vehicle you should make CIA Autoplex your first stop! Purchasing a vehicle is not normally what I would ever consider an enjoyable experience. Josh and the staff at CIA managed to change that mindset. Fast, friendly, and straightforward service. Thanks so much! We will definitely return for future purchases

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The Carrigan Family - 2014 Infiniti Q40

12 hours ago-
Josh was great, and the entire team was professional. A no hassle atmosphere. Will definitely buy again.

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I hate car shopping, but....

I purchase a car every 10 to 13 years if I can help it. I'm not one of those people that goes looking for the next thing to "breakdown" every year during tax season. And if my car hadn't been totaled out by the insurance company, I would have driven it till the wheels feel off.

With that said...

C.I.A. and their sales person, Memory (hey girl, hey) made this the best shopping experience EVER!! The website provided enough detail for me to narrow down my choices. Memory worked with me via text and phone calls to get everything arranged. My sister was there for the test drive and has decided she'll be coming back when she's ready to buy. No pressure, no pushing. Told her what I was looking for and how much I could afford to spend and that was it, done deal.

I still don't plan to buy another car for another 10 years, but if life decides for me again, I will definitely come back to C.I.A. Autoplex.


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Mark Branning  recommends CIA Autoplex.

These guys are great! Low pressure sales with a great inventory! Memory, our sales person was absolutely amazing! I would definitely recommend Memory and CIA for you car buying needs.

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CIA is by far the best and easiest dealership I think I have ever done business with. Our Sales person “Memory” was phenomenal, I made the call when I found the Jeep and it was on from there. She was very patient and went the extra making making sure when we arrived to pick up the Jeep everything was done . She is by far the best I’ve met yet. Please if you’re in the market for an upgrade in a vehicle contact Memory she will take care of you. All I can say that it was an awesome experience. Thanks again Memory ??????????????Loving my ??

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MARSHALL MCGAY - 2015 Mercedes Benz CLA

Marshall MCgay reviewed CIA Autoplex — 5 star

Great place to purchase a vehicle !!!!Memory was great. She worked with me due to the fact we was communicating through email. I was in and out without any problems. Everyone there was friendly.

Thank you CIA

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After searching for well over a month for a very specific vehicle (and comparing pricing to the one I bought from CIA) I decided to purchase a 2015 QX70 from Memory. Within 800 miles of me they had the best price! I drove all the way from Lake Charles, La to purchase. Memory was amazing through the whole process and I would recommend her along with CIA Autoplex to anyone looking for a vehicle!

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I had an amazing experience at CIA. Memory knew exactly what I was looking for and wouldn't stop until she found it. Everyone was very helpful.

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Ashley Wells  recommends CIA Autoplex.

I worked with Memory to purchase my vehicle! She was amazing and incredibly helpful with everything. There wasn’t a question she couldn’t answer. I would recommend them to anyone looking for a vehicle. ??

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a week ago-
Seriously the best experience I have ever had buying a vehicle. We will definitely be back to speak to Memory McAlpin and Wesley Stringer. Thank you so much for the kindness and honesty you both had during the process and making this as easy as possible.

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a month ago-
We have purchased many cars over the years and this was one of the best experiences we’ve ever had. Memory was so nice, knowledgeable, and helpful. Michael and Wesley, in the finance dept., were super too.

All of the cars we test-drove were in great condition, which tells me they are very particular about cars they put on their lot. We ended up buying 2 cars the same day. Highly recommend this company!

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Cody Berry - 2014 Toyota $runner Limited 4x4

Go see Josh Johnson at CIA Auto, very nice and helpful salesman. Compared other vehicles in the area and had a great attitude with straightforward sales. Very pleased with my car buying experience with CIA

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Tammy Breedlove - 2015 Infiniti Q50 Sport

Tamy Breedlove  recommends CIA Autoplex.
2 hrs

This establishment is AWESOME! I'm so impressed with the courtesy and professionalism that was shown to my family and myself on purchasing my vehicle. Josh you are GREAT and I appreciate all of your professionalism, time and patience, you NEVER made us feel any type of way in welcome. Josh is there to help in any kind of way. At CIA EVERYBODY is SOMEBODY. God Bless each and everyone of you.

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Jeff Lott - 2017 Chevy Camaro

Just purchased a vehicle from here. Our salesman Terry Schenck was fantastic. My family will definitely buy from him again. He was very helpful and a very kind, honest, & genuine man. If you need a vehicle I very highly recommend him. Call Terry Schenck (6015727572) at CIA AutoPlex... In regards to overall experience the purchase was very pleasant from beginning to end.

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Jason Coleman - 2013 Ford F150

Jason Coleman  recommends CIA Autoplex.
11 hrs

Josh was great to work with!!

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The Herbert Family - 2015 Infiniti Q70

We purchased a 2015 Infiniti Q70 today! It was an awesome experience! Our salesman Joshua Jones made it happen! We are very satisfied!

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Loretta and Jimmy - 2015 Nissan Frontier

17 hours ago-
Josh was a great salesman. Rest of staff was very nice. Wesley in finance explained everything. Drove in looking and drove out with great truck.

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Danielle Cole - 2017 Hyundai Sonata

Danielle Cole  recommends CIA Autoplex.
9 hrs

I cannot say enough positive things about my experience at CIA. I was recommended by a friend because she was so impressed by their customer service- and she was 100% right! I worked with Josh, and he was so nice and helpful. I could tell from the start that he was being honest and upfront with me. This was my first car buying experience on my own and I was so worried about being disrespected or tricked because I was young and new to the process, but that wasn’t the case at a...

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Mr. and Ms. Rich - 2016 GMC Yukon Denali XL

Lee Rich  recommends CIA Autoplex.
43 mins

I went to CIA a few weeks ago to look at one of their vehicles. Josh is the salesman I’ve been working with. The vehicle we were gonna purchase possibly had an issue. Jarod the Manager and Josh stayed in contact with me throughout the process. Their honesty and commitment to a purchaser went above and beyond what you expect from a dealership. I highly recommend this dealership to anyone looking to purchase a vehicle. Also a thank you to Hunter and Michael. Thank you for a great experience! We left with the exact vehicle my wife wanted!

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Kayla Hillman - 2015 Toyota Rav4

KD Hillman  recommends CIA Autoplex.
12 hrs

Today I went home with exactly what I wanted, thanks to Josh at CIA Autoplex. My experience was hassle free and I didn’t feel like Josh was anything less than honest and professional. I’m so happy we were able to get things squared away so quickly! My drive home was PERFECTION!

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Delynn and Danny Walker - 2009 Ford Edge

Danny Dede Walker reviewed CIA Autoplex — 5 star
20 hrs

CIA was awesome!!! Walked in, found what I wanted, done deal out the door!!! No hassle no haggle... I told them what I would pay and that’s without paid!!! 
Go see Josh Johnson he will take care of you!!!

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Marietta Coleman - 2016 Ford Taurus SEL

My experience was wonderful! I was contacted the same hour I responded I was interested in my vehicle. The questions I had concerning the vehicle at the time I was contacted was answered. when I arrived at the dealership my vehicle was clean an ready for a test drive! I was very impressed! The staff was great, as I walked in the door they offered something cold to drink that was nice! I arrived at work on Friday and began to stress how well I was treated. I would like to say again , Thank you!

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The Cockrells - 2014 Jeep Patriot

an hour ago-
Best experience EVER when purchasing a vehicle. Information from the website was thorough and accurate. No pressure, no nonsense sales environment. Prompt, courteous customer service. Complete and thorough follow thru.
This business shatters the stereotype of used car sales. We expect to make future purchases with this crew!

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Brandon Redus - 2014 Chevrolet Silverado High Country

Brandon Amy Redus reviewed CIA Autoplex — 5 star
18 hrs

Absolutely one of, if not the best experience buying a vehicle. If you are in the market for buying a vehicle you need to check CIA Autoplex out. Josh was a big help!!! Go by and see Josh if your looking for that next ride!!!

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Brittany Sanders - 2016 Honda Pilot

55 minutes ago-
Josh and the rest of the staff at CIA Autoplex were a pleasure to work with. Everyone is so friendly and professional. Loving my new ride!

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Mellissa Casey - 2015 Nissan Pathfinder

Mellissa Casey reviewed CIA Autoplex — 5 star
18 hrs

We had an awesome experience with Josh purchasing our Pathfinder. Would definitely recommend!

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Yanci Alford - 2018 Chevrolet Equinox

Yanci Alford reviewed CIA Autoplex — 5 star
12 hrs

Josh at CIA is awesome!! He did everything in his power to help me purchase my vehicle. I highly recommended him, y’all!!

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David Shultz - 2016 Kia Soul


No hassle deal. They were straight up. And sold me what I was looking for. I would suggest this dealer. My salesman Josh was great.

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Chelli Pollett - 2016 Acura TLX

Great place to buy a car. No hassles. Everything was smooth and fast from beginning to end. Get with Josh and let him get you the car you want!

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Beronica Stringfellow - 2016 Chevy Tahoe

Great buying experience!!! Love the Tahoe!!!

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Iris Evans - 2013 Toyota Rav4

Iris Pittman Evans reviewed CIA Autoplex — 5 star
21 hrs

We just bought a Rav 4 for our daughter. The vehicle is great, but the staff is better. Never felt rushed or pressured. Answered all of our questions. Would do it again.

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Anna Hindman - 2015 Honda Odyssey

Anna Montgomery Hindman reviewed CIA Autoplex — 5 star
15 hrs

Second time buying a car from CIA and they never disappoint! Ask for Josh.. he makes it easy!

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Tyler Jernigan - 2016 Dodge Challenger

Wonderful experience! I have a taste for muscle cars and they had a wide selection of them! The staff were incredibly friendly and supportive. There was no pushing or pressuring into buying a car. This is a one of a kind dealership and i definitely recommend them.

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Alicia DelPriore - 2017 Ford Escape

Ken DelPriore reviewed CIA Autoplex — 5 star
12 hrs

Josh was great and extremely helpful. Everyone there made it an enjoyable buying experience

Alicia Thames DelPriore Highly recommend Josh and CIA Autoplex! Was smooth and timely for the entire process!! Much appreciated!!
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Samanthia Coleman - 2015 Toyota Camry

Samanthia Coleman reviewed CIA Autoplex — 5 star
21 hrs

Joshua Johnson was great!! He took really good care of me! He did so good until I had to say wait.. this can't be right! lol I would recommend these folks to anyone!! They have good quality cars and their salesmen are amazing!! I'm loving my Camry!!

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Casey Perry - 2016 Honda CRV

Casey Tidwell Perry reviewed CIA Autoplex — 5 star
11 hrs

Quick and easy deal! No hassle, no troubles. Will recommend to everyone! Thank you all!

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Geremy Jones - 2014 Toyota Tundra

Geremy Jonesie Jones reviewed CIA Autoplex — 5 star
23 hrs

I found my truck online, showed up, and was greeted as I was getting out of my vehicle. Josh was very knowledgeable,super courteous, and made sure I got what I wanted. The whole staff at CIA helped in purchasing the vehicle. Great vehicle selection, Great staff, and Great pricing. I will buy again from CIA Autoplex.

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Torrey Simon - 2013 GMC Sierra

Torrey Simon reviewed CIA Autoplex — 5 star
12 hrs

Great people to deal with. I felt Josh was both fair and honest. He was great to work with as well as the entire management team.

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Reginald Welch - 2015 Acura ILX

Today I helped my son purchase his first car. When we first started this endeavor I had my used car salesman repellent ready and waiting. But it was not needed. Austin, our sales person was honest, upfront, attentive, and responsive to all our request for pertinent information. They made the purchase process simple and easy. I HIGHLY RECOMMEND and will do business again.

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Lando Shepherd - 2014 Honda Accord

We had an excellent experience everyone was friendly and kind and made sure we were in and out quickly. It was an extremely pleasant environment. Paul was an excellent salesperson. I highly recommend buying a car from CIA Autoplex!

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Barbara Hearn - 2011 Honda CRV

Barbara Hearn Very nice people to deal wth got a great price on our vehicle would recommend 
Thanks for making it a pleasure to do business

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Jerry Huffman - 2014 DODGE CHARGER R/T

Had a great friendly experience at cia auto plex Austin was a great help

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Javelle Jackson - 2016 Chevrolet Camaro

Javelle Jackson reviewed CIA Autoplex — 5 star

Exceptional customer service I didn't think anyone could beat out chick fil a. Highly recommend Josh!!! He did everything he said he would and exceeded my expectations!! Very pleased and happy with my car!!

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Thank you for all your help Austin!! Even though I was only there to drive her away but this was by far the  BEST experience dealing with a dealership!

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William and Sharon Crumpton - 2011 Ford F150

Sharon Warren Crumpton reviewed CIA Autoplex — 5 star
15 hrs

This was the easiest and most pleasant vehicle buying experience I've ever had. Josh was very professional and personable. Thanks to Josh and the team at CIA! We're really enjoying our truck!

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Chase Fondren - 2015 GMC Yukon Denali XL

Chase Fondren reviewed CIA Autoplex — 5 star
12 hrs

Great place to buy a vehicle. I was very impressed with how friendly and helpful the staff was. Go see Josh and check out this place before you shop anywhere else. This will be my first stop when it comes time to purchase another vehicle.

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Melinda Seals - 2015 Chevrolet Tahoe

Mel Rene Seals reviewed CIA Autoplex — 5 star
13 hrs

Ask for Josh!!!! He will go above and beyond! We had a wonderful buying experience and are completely satisfied with our purchase

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Felicia Lee - 2013 Chevrolet Traverse

We had such a blast and got a fantastic car in the process!!  You are and amazing salesperson!!  Y'all go see Austin Loveless to get a car or truck!!!

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Jillian Campbell - 2011 Nissan Murano

It was such a great experience purchasing my vehicle from CIA Autoplex! They have great customer service- Chelsea & Paul are both awesome! I’m in love with my Nissan Murano & my mother in law was so impressed with my vehicle and the price , she purchased her new car two days after I did from CIA. To add to the awesome customer service, I get a $50 referral check for telling her about CIA. Definitely come and check them out, you won’t be disappointed?

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Alvin Loggins - 2011 Chrysler 300

Alvin Loggins reviewed CIA Autoplex — 5 star

CIA AUTOPLEX is an excellent place to purchase a car...nice an friendly service...Josh is the man you want to see!!!

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Michael Storey - 2015 Ford F250

Best cars,best staff. Honest to the bone. I've known Clifford the owner for over 12 years. No more honest person you could ever meet. Runs his business the way he lives and as if he were a customer himself. Jarod the GM good as gold. There's a reason they have grown in leaps and bounds. Great cars,only the best,and honest business practices.. They know repeat business is where longevity lives in the car business. Trust!

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Carey Lee - 2014 Ford Explorer

Carey Lee reviewed CIA Autoplex — 5 star

We had a great experience with CIA! I found my suv online, talked with Josh, got all of the details worked out, drove 2 hours and he had it detailed, serviced, full of gas and ready to test drive! Josh made our experience quick and painless and I love my new mommy ride!!

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Michelle Brady - 2007 Mercedes Benz SL550 Roadster

Thank you to Chelsae! For taking care of her customer especially at Christmas time! The Car is beautiful and I love it! Will recommend you guys to anyone. Trustworthy Professional Great Customer Service and Great Cars!
Merry Christmas CIA Autoplex!

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Kendyl N Carl Smith - 2014 Mercedes Benz C250

Our third vehicle bought from CIA and we love it!!! Staff is awesome and in and out in no time!! Chelsea Kelley was great! So helpful and friendly! Thank y’all!

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Lucy Brantley - 2017 Infiniti QX80

Very pleasant experience getting my new ride thank you Chelsea!

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Tre' Martin - 2016 Chevrolet Silverado 1500

This is by far the best dealership around! Ms. Chelsea was the Greatest. Most kindest and helpful person ever! She will make sure that you get in the vehicle you want! I will always buy my vehicles from here!

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Selina Prichard - 2011 Toyota 4Runner

Very nice and wonderful people. Big shout out to hunter and Chelsea.

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Robert DeAngelo - 2010 BMW 328i

Paul and Mike are outstanding. They are straight shooters and will respect your time. Very transparent. They made my dream car come true. Thank you guys!

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Joe Richardson - 2015 GMC SIERRA 1500

This was the best car buying experience I have ever had. Josh Johnson assisted me in purchasing a GMC Truck. His no pressure sales style and deep knowledge of the car buying process guaranteed I will be purchasing my next vehicle with him at CIA.

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Great experience! Wonderful employees, great selection and non pushy! I would recommend this lot to anyone... and have already!

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Daron Peeples - 2015 Chevrolet Silverado

Daron Peeples reviewed CIA Autoplex — 5 star

This is a great honest dealership that stands by their word! Go see Josh Johnson he’s top notch! He did everything in his power to make my purchase easy and pain free. He also never pressures you into buying or doing anything you don’t feel comfortable with! I highly recommend this dealership and salesman! Thanks again I love my truck!

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Coty Rasbury - 2011 Ford F250

Coty Rasbury reviewed CIA Autoplex — 5 star
15 hrs

Had a great experience purchasing my truck with this team of guys. Highly recommend them.

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Kimberly Flynt - 2017 Chevrolet Malibu

Kimberly Flynt reviewed CIA Autoplex — 5 star

Great experience!! Everyone was so friendly. I was very lucky to have worked with Josh. He was very professional, knowledgeable and also very patient. He gave me my options and allowed me to think it over. There was no pressure. After talking with Josh and Jared, the deal was made!!! I would definitely recommend this place! Ask for Josh!!

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Michael and Lacey Pruden - 2011 Ford F250

Lacey Pruden reviewed CIA Autoplex — 5 star

Very pleased with the professionalism and willingness to work on price for the F250 we purchased. I recommend Josh Johnson for you to work with if you are wanting to purchase a vehicle. Very smooth process.

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Evan Stringfellow - 2017 Hyuandai Sante Fe Sport

Evan Stringfellow reviewed CIA Autoplex — 5 star
2 hrs

Great experience from day 1. Professional, courteous, knowledgeable, and always available. Found the car online from out of state and had no issues. Great vehicle, as advertised, excellent price. Josh Johnson was very helpful and accommodating. Would recommend to anyone.

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Tim and Jaime Temple - 2014 Toyota 4Runner

Jaime Cooper Temple reviewed CIA Autoplex — 5 star
6 hrs

We were very impressed with Josh. He went above and beyond to make sure we were not only satisfied, but happy with our purchase! Excellent company with excellent customer service!! We will shop here again!

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Rich Daverson - 2016 Kia Soul

Rich Daverson reviewed CIA Autoplex — 5 star

These guys really know how to sell cars in the new age of the internet. Filled out my app online, got a deal, got some insurance, picked it-up a day later without any problems. When I got there, there was someone washing it. And while we went over the loan, he took the car across the street and filled it with gas. Couldn't be happier with Josh, Mike, and all the guys at CIA Autoplex. Plus, a referral will earn me a cool hundred dollar bill. Thanks to everyone again.

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Jay Riseden - 2015 Ford F150

Jay Riseden
 · 16 hours ago
I just bought the truck of my dreams because of these friends. They made me so comfortable about the entire process. I couldn’t have asked for any better. Thank y’all for what you do.

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