Customer Testimonials for CIA Autoplex


Kelli Reaves - 2015 Infiniti QX60
Searching within a 200-mile radius, CIA has the BEST prices on high quality vehicles. They take very good care of their cars so customers are pleased. Customer service (thanks Josh) is friendly, honest, helpful and fun. Quick, reliable, easy car buying experience.


Cosslen Latham - 2015 Lexus IS250
Josh was my salesman and he made it the best car purchasing experience I've ever had. I first talked to him over the phone when I spotted the car I fell in love with. He gave me all the information I needed. I told him I would be coming for it on that Friday. But the time I made it there everything was in place. It literally took me no more than 30 mins to buy a car thanks to Josh... Unfortunately, it was some kind of spots in the paint of the car so since I was from out of town he gave me an "I owe you" and took care of everything... I would definitely buy from CIA Autoplex again.

April Davidson - 2015 Acura TLX
If you are looking for a quality used vehicle you should make CIA Autoplex your first stop! Purchasing a vehicle is not normally what I would ever consider an enjoyable experience. Josh and the staff at CIA managed to change that mindset. Fast, friendly, and straightforward service. Thanks so much! We will definitely return for future purchases


MARK BRANNING - 2014 DODGE CHARGER
These guys are great! Low pressure sales with a great inventory! Memory, our sales person was absolutely amazing! I would definitely recommend Memory and CIA for you car buying needs.

ODIA DOUTCH - 2016 JEEP WRANGLER
CIA is by far the best and easiest dealership I think I have ever done business with. Our Sales person “Memory” was phenomenal, I made the call when I found the Jeep and it was on from there. She was very patient and went the extra making making sure when we arrived to pick up the Jeep everything was done . She is by far the best I’ve met yet. Please if you’re in the market for an upgrade in a vehicle contact Memory she will take care of you. All I can say that it was an awesome experience. Thanks again Memory ??????????????Loving my ??

KYLE ALANIZ - 2015 INFINITI QX70
After searching for well over a month for a very specific vehicle (and comparing pricing to the one I bought from CIA) I decided to purchase a 2015 QX70 from Memory. Within 800 miles of me they had the best price! I drove all the way from Lake Charles, La to purchase. Memory was amazing through the whole process and I would recommend her along with CIA Autoplex to anyone looking for a vehicle!

ASHLEE THOMPSON - 2016 TOYOTA 4RUNNER
I had an amazing experience at CIA. Memory knew exactly what I was looking for and wouldn't stop until she found it. Everyone was very helpful.

ASHLEY WELLS - 2016 HYUNDAI VELOSTER
I worked with Memory to purchase my vehicle! She was amazing and incredibly helpful with everything. There wasn’t a question she couldn’t answer. I would recommend them to anyone looking for a vehicle. ??



Cody Berry - 2014 Toyota $runner Limited 4x4
Go see Josh Johnson at CIA Auto, very nice and helpful salesman. Compared other vehicles in the area and had a great attitude with straightforward sales. Very pleased with my car buying experience with CIA

Tammy Breedlove - 2015 Infiniti Q50 Sport
This establishment is AWESOME! I'm so impressed with the courtesy and professionalism that was shown to my family and myself on purchasing my vehicle. Josh you are GREAT and I appreciate all of your professionalism, time and patience, you NEVER made us feel any type of way in welcome. Josh is there to help in any kind of way. At CIA EVERYBODY is SOMEBODY. God Bless each and everyone of you.

Jeff Lott - 2017 Chevy Camaro
Just purchased a vehicle from here. Our salesman Terry Schenck was fantastic. My family will definitely buy from him again. He was very helpful and a very kind, honest, & genuine man. If you need a vehicle I very highly recommend him. Call Terry Schenck (6015727572) at CIA AutoPlex... In regards to overall experience the purchase was very pleasant from beginning to end.

Jason Coleman - 2013 Ford F150
Josh was great to work with!!

The Herbert Family - 2015 Infiniti Q70
We purchased a 2015 Infiniti Q70 today! It was an awesome experience! Our salesman Joshua Jones made it happen! We are very satisfied!

Loretta and Jimmy - 2015 Nissan Frontier

Danielle Cole - 2017 Hyundai Sonata
I cannot say enough positive things about my experience at CIA. I was recommended by a friend because she was so impressed by their customer service- and she was 100% right! I worked with Josh, and he was so nice and helpful. I could tell from the start that he was being honest and upfront with me. This was my first car buying experience on my own and I was so worried about being disrespected or tricked because I was young and new to the process, but that wasn’t the case at a...
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Mr. and Ms. Rich - 2016 GMC Yukon Denali XL
I went to CIA a few weeks ago to look at one of their vehicles. Josh is the salesman I’ve been working with. The vehicle we were gonna purchase possibly had an issue. Jarod the Manager and Josh stayed in contact with me throughout the process. Their honesty and commitment to a purchaser went above and beyond what you expect from a dealership. I highly recommend this dealership to anyone looking to purchase a vehicle. Also a thank you to Hunter and Michael. Thank you for a great experience! We left with the exact vehicle my wife wanted!

Kayla Hillman - 2015 Toyota Rav4
Today I went home with exactly what I wanted, thanks to Josh at CIA Autoplex. My experience was hassle free and I didn’t feel like Josh was anything less than honest and professional. I’m so happy we were able to get things squared away so quickly! My drive home was PERFECTION!

Delynn and Danny Walker - 2009 Ford Edge
CIA was awesome!!! Walked in, found what I wanted, done deal out the door!!! No hassle no haggle... I told them what I would pay and that’s without paid!!!
Go see Josh Johnson he will take care of you!!!

Marietta Coleman - 2016 Ford Taurus SEL


Brandon Redus - 2014 Chevrolet Silverado High Country
Absolutely one of, if not the best experience buying a vehicle. If you are in the market for buying a vehicle you need to check CIA Autoplex out. Josh was a big help!!! Go by and see Josh if your looking for that next ride!!!


Mellissa Casey - 2015 Nissan Pathfinder
We had an awesome experience with Josh purchasing our Pathfinder. Would definitely recommend!

Yanci Alford - 2018 Chevrolet Equinox
Josh at CIA is awesome!! He did everything in his power to help me purchase my vehicle. I highly recommended him, y’all!!

David Shultz - 2016 Kia Soul
No hassle deal. They were straight up. And sold me what I was looking for. I would suggest this dealer. My salesman Josh was great.

Chelli Pollett - 2016 Acura TLX
Great place to buy a car. No hassles. Everything was smooth and fast from beginning to end. Get with Josh and let him get you the car you want!

Beronica Stringfellow - 2016 Chevy Tahoe
Great buying experience!!! Love the Tahoe!!!

Iris Evans - 2013 Toyota Rav4
We just bought a Rav 4 for our daughter. The vehicle is great, but the staff is better. Never felt rushed or pressured. Answered all of our questions. Would do it again.

Anna Hindman - 2015 Honda Odyssey
Second time buying a car from CIA and they never disappoint! Ask for Josh.. he makes it easy!

Tyler Jernigan - 2016 Dodge Challenger

Alicia DelPriore - 2017 Ford Escape
Josh was great and extremely helpful. Everyone there made it an enjoyable buying experience

Samanthia Coleman - 2015 Toyota Camry
Joshua Johnson was great!! He took really good care of me! He did so good until I had to say wait.. this can't be right! lol I would recommend these folks to anyone!! They have good quality cars and their salesmen are amazing!! I'm loving my Camry!!

Casey Perry - 2016 Honda CRV
Quick and easy deal! No hassle, no troubles. Will recommend to everyone! Thank you all!

Geremy Jones - 2014 Toyota Tundra
I found my truck online, showed up, and was greeted as I was getting out of my vehicle. Josh was very knowledgeable,super courteous, and made sure I got what I wanted. The whole staff at CIA helped in purchasing the vehicle. Great vehicle selection, Great staff, and Great pricing. I will buy again from CIA Autoplex.

Torrey Simon - 2013 GMC Sierra
Great people to deal with. I felt Josh was both fair and honest. He was great to work with as well as the entire management team.

Reginald Welch - 2015 Acura ILX
Today I helped my son purchase his first car. When we first started this endeavor I had my used car salesman repellent ready and waiting. But it was not needed. Austin, our sales person was honest, upfront, attentive, and responsive to all our request for pertinent information. They made the purchase process simple and easy. I HIGHLY RECOMMEND and will do business again.

Lando Shepherd - 2014 Honda Accord
We had an excellent experience everyone was friendly and kind and made sure we were in and out quickly. It was an extremely pleasant environment. Paul was an excellent salesperson. I highly recommend buying a car from CIA Autoplex!

Barbara Hearn - 2011 Honda CRV
Barbara Hearn Very nice people to deal wth got a great price on our vehicle would recommend
Thanks for making it a pleasure to do business

Jerry Huffman - 2014 DODGE CHARGER R/T
Had a great friendly experience at cia auto plex Austin was a great help

Javelle Jackson - 2016 Chevrolet Camaro
Exceptional customer service I didn't think anyone could beat out chick fil a. Highly recommend Josh!!! He did everything he said he would and exceeded my expectations!! Very pleased and happy with my car!!

KANDACE CORCORAN - 2014 CADILLAC ATS
Thank you for all your help Austin!! Even though I was only there to drive her away but this was by far the BEST experience dealing with a dealership!

William and Sharon Crumpton - 2011 Ford F150
This was the easiest and most pleasant vehicle buying experience I've ever had. Josh was very professional and personable. Thanks to Josh and the team at CIA! We're really enjoying our truck!

Chase Fondren - 2015 GMC Yukon Denali XL
Great place to buy a vehicle. I was very impressed with how friendly and helpful the staff was. Go see Josh and check out this place before you shop anywhere else. This will be my first stop when it comes time to purchase another vehicle.

Melinda Seals - 2015 Chevrolet Tahoe
Ask for Josh!!!! He will go above and beyond! We had a wonderful buying experience and are completely satisfied with our purchase

Felicia Lee - 2013 Chevrolet Traverse
We had such a blast and got a fantastic car in the process!! You are and amazing salesperson!! Y'all go see Austin Loveless to get a car or truck!!!

Jillian Campbell - 2011 Nissan Murano
It was such a great experience purchasing my vehicle from CIA Autoplex! They have great customer service- Chelsea & Paul are both awesome! I’m in love with my Nissan Murano & my mother in law was so impressed with my vehicle and the price , she purchased her new car two days after I did from CIA. To add to the awesome customer service, I get a $50 referral check for telling her about CIA. Definitely come and check them out, you won’t be disappointed?

Alvin Loggins - 2011 Chrysler 300
CIA AUTOPLEX is an excellent place to purchase a car...nice an friendly service...Josh is the man you want to see!!!

Michael Storey - 2015 Ford F250
Best cars,best staff. Honest to the bone. I've known Clifford the owner for over 12 years. No more honest person you could ever meet. Runs his business the way he lives and as if he were a customer himself. Jarod the GM good as gold. There's a reason they have grown in leaps and bounds. Great cars,only the best,and honest business practices.. They know repeat business is where longevity lives in the car business. Trust!

Carey Lee - 2014 Ford Explorer

Michelle Brady - 2007 Mercedes Benz SL550 Roadster
Thank you to Chelsae! For taking care of her customer especially at Christmas time! The Car is beautiful and I love it! Will recommend you guys to anyone. Trustworthy Professional Great Customer Service and Great Cars!
Merry Christmas CIA Autoplex!

Kendyl N Carl Smith - 2014 Mercedes Benz C250
Our third vehicle bought from CIA and we love it!!! Staff is awesome and in and out in no time!! Chelsea Kelley was great! So helpful and friendly! Thank y’all!

Lucy Brantley - 2017 Infiniti QX80
Very pleasant experience getting my new ride thank you Chelsea!

Tre' Martin - 2016 Chevrolet Silverado 1500

Selina Prichard - 2011 Toyota 4Runner
Very nice and wonderful people. Big shout out to hunter and Chelsea.

Robert DeAngelo - 2010 BMW 328i
Paul and Mike are outstanding. They are straight shooters and will respect your time. Very transparent. They made my dream car come true. Thank you guys!

Joe Richardson - 2015 GMC SIERRA 1500
This was the best car buying experience I have ever had. Josh Johnson assisted me in purchasing a GMC Truck. His no pressure sales style and deep knowledge of the car buying process guaranteed I will be purchasing my next vehicle with him at CIA.

CHRIS ATCHISON - 2013 JEEP WRANGLER
Great experience! Wonderful employees, great selection and non pushy! I would recommend this lot to anyone... and have already!

Daron Peeples - 2015 Chevrolet Silverado
This is a great honest dealership that stands by their word! Go see Josh Johnson he’s top notch! He did everything in his power to make my purchase easy and pain free. He also never pressures you into buying or doing anything you don’t feel comfortable with! I highly recommend this dealership and salesman! Thanks again I love my truck!

Coty Rasbury - 2011 Ford F250
Had a great experience purchasing my truck with this team of guys. Highly recommend them.

Kimberly Flynt - 2017 Chevrolet Malibu
Great experience!! Everyone was so friendly. I was very lucky to have worked with Josh. He was very professional, knowledgeable and also very patient. He gave me my options and allowed me to think it over. There was no pressure. After talking with Josh and Jared, the deal was made!!! I would definitely recommend this place! Ask for Josh!!

Evan Stringfellow - 2017 Hyuandai Sante Fe Sport
Great experience from day 1. Professional, courteous, knowledgeable, and always available. Found the car online from out of state and had no issues. Great vehicle, as advertised, excellent price. Josh Johnson was very helpful and accommodating. Would recommend to anyone.

Tim and Jaime Temple - 2014 Toyota 4Runner
We were very impressed with Josh. He went above and beyond to make sure we were not only satisfied, but happy with our purchase! Excellent company with excellent customer service!! We will shop here again!

Rich Daverson - 2016 Kia Soul
These guys really know how to sell cars in the new age of the internet. Filled out my app online, got a deal, got some insurance, picked it-up a day later without any problems. When I got there, there was someone washing it. And while we went over the loan, he took the car across the street and filled it with gas. Couldn't be happier with Josh, Mike, and all the guys at CIA Autoplex. Plus, a referral will earn me a cool hundred dollar bill. Thanks to everyone again.
